How the printing quote scam (doesn’t) work

by +Mike Poller If you’ve received a scammer email, please enter it in the comments below so other printers may find it with a Google search, and avoid being ripped off… Don’t fall for printing, banners, t-shirts, plaques and awards fake order scams… This is how they work:

  1. You receive an unsolicited e-mail quote request.
  2. You respond with a quotation or ask for more information.
  3. Your quote will be accepted, immediately, no questions asked. They will supply you with credit card billing info.
  4. An “emergency” will come up and you will be asked to prepare the job for delivery to somewhere far, far away. I was asked to ship a supposed order to Sweden this morning.
  5. They provide a “recommended shipping company” contact email for you to get shipping costs. Typically a gmail, hotmail or yahoo email address.
  6. Shipping company quotes some huge sum. You are asked to charge the shipping, taxes and printing/product charges under one bill to a credit card.
  7. You go ahead and charge everything to the credit card.
  8. You are asked to pre-pay the shipping by Western Union Money Order upon pick-up by the shipper.
  9. Days later, the credit card is charged back to you. You are out whatever it cost you for the printing/product, your time and whatever you paid the shipper. The shipping company is bogus and is no doubt keeping some scammer drunk, fat and happy.
  10. Giveaways: The scammer never mentioned any artwork, just accepted my quote and asked me to proceed. Like that’s gonna happen… Religious messages, signing as Reverend or Minister and church-related jobs seem to be common in this type of scam.

Print13this post is brought to you as a public service by GraphExpo 2013

• If you’ve got a scammer email, enter it in the comments so other printers may find it with a Google search… And please, feel free to pass around this link and “Like” this post (below) so other printers become aware and we can put these scammers out of business. Here’s a short URL to use on Twitter http://bit.ly/10nyhKL

• Don’t use your real email account when replying to scammers.

February 2013 update: It appears that 891 Davis Street in San Francisco is a parking lot

printer scam flyer artwork

Printer scam flyer looks like this

And this is the flyer artwork they will send you if it gets that far… It will be a low-res PDF file.

July 6, 2010 update: Well, well, well… the scammers are out in force. Just received an email from the actual person at the Bentley Drive address in Warrington, PA 18976. They are, needless to say, rightfully incensed about the use of their address. Please be advised the people in Warrington have nothing to do with this scam and have referred the matter to their local police department.

Scammer name: Rev. James Mallons, 210 Sterilin Avenue, Osborne, Sweden
Scammer email: jmallons@gmail.com
Scammer bogus shipper email: smartshippingline@gmail.com



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471 Responses to How the printing quote scam (doesn’t) work

  1. Jesse says:

    Please quote the following:

    Description: Flyers
    8.5″ x 11″ Full Color Flyers 1 Sided – 100 lb Gloss Text Weight Printing on 1 side: Front Only – Full-color with bleeds
    Quantity: 100,000

    Please advise total pricing for pick up including tax and let me know how long it will take to have these flyers printed.

    Regards,

    Randy

  2. We received this on July 9th:

    FROM:

    Randy Kellermann
    to: tesslerm8@gmail.com
    bcc: info@iprint4less.com
    date: Wed, Jul 9, 2014 at 11:31 AM
    subject: Flyers Quote
    signed-by: gmail.com

    MESSAGE:

    “Description: Flyers
    8.5″ x 11″ Full Color Flyers 1 Sided – 100 lb Gloss Text Weight
    Printing on 1 side: Front Only – Full-color with bleeds
    Quantity: 100,000

    Please advise total pricing for pick up including tax and let me know
    how long it will take to have these flyers printed.

    Regards,

    Randy”

    OUR RESPONSE:

    “Hi Randy,

    Thanks for considering iPrint4Less.
    We are a wholesale printer who has been in the Chicagoland area since 2004, providing High Quality, Low Cost printing. While we initially only served the Non-Profit community, in 2008 we opened our doors to the general public. Our background is in advertising & marketing & our goal has always been to help Churches, Charities & small business owners find cost effective & efficient marketing solutions.

    Below you will find a quote for the specific item you requested info for. We will also include another option for you that 90% of our customers find quite appealing.

    Standard Sheet Fed Press:
    100, 000 Full Color, 8.5 x 11, 1-sided on 100# Gloss coated paper stock-
    $2697.00

    *OPTION:
    100, 000 Full Color, 8.5 x 11, 1 or 2-sided on 70/80# Gloss coated paper stock-
    $1897.00

    Thank you for allowing us to serve you & your printing needs!”

  3. Marc says:

    They almost got me!! Glad I checked it out!! Here is what he said:

    Randy Kellermann
    Jul 4 (3 days ago)
    Please quote the following:
    Description: Flyers
    8.5″ x 11″ Full Color Flyers 1 Sided – 100 lb Gloss Text Weight
    Printing on 1 side: Front Only – Full-color with bleeds
    Quantity: 100,000
    Please advise total pricing for pick up including tax and let me know
    how long it will take to have these flyers printed.

    Regards,
    Randy

    and the 2nd email:

    Hi Marc,

    Thanks for your email. I am okay with the total cost and i’d like to
    proceed and finalize payment. Please contact Pacific Shipping via
    email pacific_shipping@aol.com and request a quote for shipping the order
    from your location to the delivery address below:

    SOS Children’s Villages South Africa,
    Woodmead Willows – 19B Morris Street,
    East Woodmead 2191 South Africa

    The order is going to be picked up from your location when they’re ready to
    ship.

    Contact them with the following:

    1. Pick-up Address
    2. Delivery Address
    3. Approximate Weight

    As soon as you hear from them send me an email with total cost including
    the freight charges for me to proceed with full payments using my
    MasterCard. I look forward to hearing from you with the estimated quote from the
    freight forwarder. Artwork attached.

  4. Sandra says:

    Received this email this morning… thought it was a little odd, so I did some research.

    Dear Sir/Madam,
    Do you carry Generac Standby Generators.I need a Generac automatic standby generator natural gas 20kw.Kindly email me the pricing and also availability on them.I need the pricing including a 200AMP switch.I want the total quote for two of this Generator.I do not need installation.This is a pick up order.How soon can you get them for me as soon as an order is placed for them.What major credit cards do you accept.Kindly email me your full contact details for reference.
    Regards,
    Rev. Matthew

    Note:Kindly let me know if you do carry other Brands and Power tools.

  5. Troy Decuir says:

    zPlease quote the following:

    Description: Flyers
    8.5″ x 11″ Full Color Flyers 1 Sided – 100 lb Gloss Text Weight
    Printing on 1 side: Front Only – Full-color with bleeds
    Quantity: 100,000

    Please advise total pricing for pick up including tax and let me know
    how long it will take to have these flyers printed.

    Regards,

    Randy

  6. Lonnie Bridges says:

    Just received the email below on 6/30/14 at 10:21 am CDT. It looked fishy so I deleted it. It looks like that was a wise decision.

    Dear Customer Service
    My name is Tim William ,am with William And Sons Lnt and i will to order Galvanized Sheets with the following specs.

    24 X 36
    16-gauge
    Quantity:300
    Galv Sheet Blanks Plain Galv Blanks (609x 914) 1.5mm thick

    I will like you to send me an email response with the price for this sizes and if you don’t have this size or type available email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Thank You.
    Tim William
    William And Sons Lnt
    williamandsonslnt1@gmail.com

  7. Cecil Mays, Owner - Mays Printing Co. says:

    I own a print shop in Georgia and received a request on 6/25/14 from a Randy Kellerman (rkellerman1@gmail.com) for 100,000 single sided 8.5×11 flyers printed 4 color process on a 100# gloss text. After providing a quoted rate via email this was the response I received:

    Hi,

    Thanks for your email. I am okay with the total cost and i’d like to
    proceed and finalize payment. Please contact Pacific Shipping Inc. via
    email pacific_shipping@hotmail.com and request a quote for shipping the order
    from your location to the delivery address below:

    SOS Children’s Villages South Africa,
    Woodmead Willows – 19B Morris Street,
    East Woodmead 2191 South Africa

    The order is going to be picked up from your location when they’re ready to
    ship.

    Contact them with the following:

    1. Pick-up Address
    2. Delivery Address
    3. Approximate Weight

    As soon as you hear from them send me an email with total cost including
    the freight charges for me to proceed with full payments using my
    MasterCard. I look forward to hearing from you the estimated quote from the
    freight forwarder. Artwork attached.

  8. Kate says:

    From: Randy Kellermann
    Subject: Flyers Quote
    Date: June 23, 2014 11:59:04 AM EDT
    To: undisclosed-recipients:;

    Please quote the following:

    Description: Flyers
    8.5″ x 11″ Full Color Flyers 1 Sided – 100 lb Gloss Text Weight
    Printing on 1 side: Front Only – Full-color with bleeds
    Quantity: 100,000

    Please advise total pricing for pick up including tax and let me know
    how long it will take to have these flyers printed.

    Regards,

    Randy

  9. BGood says:

    I received this this morning…strage thing is, I do have a site for the sheet metal industry…just not a business that sells products or services.

    Tim William

    8:59 AM (9 hours ago)

    to bcc: me
    Dear Customer Service
    My name is Tim William ,am with William And Sons Lnt and i will to order Galvanized Sheets with the following specs.

    24 X 36
    16-gauge
    Quantity:300
    Galv Sheet Blanks Plain Galv Blanks (609x 914) 1.5mm thick

    I will like you to send me an email response with the price for this sizes and if you don’t have this size or type available email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Thank You.

  10. Teresa Wheeler says:

    Got this today:
    Dear Customer Service
    My name is Tim William ,am with William And Sons Lnt and i will to order Galvanized Sheets with the following specs.

    24 X 36
    16-gauge
    Quantity:300
    Galv Sheet Blanks Plain Galv Blanks (609x 914) 1.5mm thick

    I will like you to send me an email response with the price for this sizes and if you don’t have this size or type available email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Thank You.
    Tim William
    Email came directly from our website, which states we are not a supplier of such materials, but an installer! Teresa~~

  11. Louie says:

    From this email address

    darrinfloyd112@gmail.com

    Greetings how are you doing today? My name is Darrin floyd i’m sending you this email because i will be needing your service i have a seminar coming up in the city here on the 5th of june by 3pm …I hope you do Screen printing on Tshirts ?. i have some T-shirt i need you to do Screen printing on all together are 150 dozen of T-shirts white in color and i’ll like to put at the front of the T-shitrs (ARISE AND SHINE) you move down lower and put (ISHIA 60:1) i need a perfect job on the T-shirts the total of the T-shirts are 1800Pcs.Sizes are M=74Cm 600pcs, XL=78cm 600pcs and XXL=80cm 600pcs.i will have a private carrier have the T-shirts deliver to your shop so you can work on them…so kindly get back to me the request information below..
    Full name..
    Shop Address..
    Cell phone and Business phone number..
    Total cost of your service..

    NOTE: Payment is via check

    Thank you in anticipation of your prompt and favorable reply..
    Best regard

  12. Giovani says:

    I received the same exact one from South Africa as Anon Print. shipping company @ AOL.com gave it away for me. Always beware of international orders.

    Hi,

    Thanks for your email. I am okay with the total cost and i’d like to
    proceed and finalize payment. Please contact Pacific Shipping Inc. via
    email pacific_shipping@aol.com and request a quote for shipping the order
    from your location to the delivery address below:

    SOS Children’s Villages South Africa,
    Woodmead Willows – 19B Morris Street,
    East Woodmead 2191 South Africa

    The order is going to be picked up from your location when they’re ready to
    ship.

    Contact them with the following:

    1. Pick-up Address
    2. Delivery Address
    3. Approximate Weight

    As soon as you hear from them send me an email with total cost including
    the freight charges for me to proceed with full payments using my
    MasterCard. I look forward to hearing from you the estimated quote from the
    freight forwarder. Artwork attached.

    Thanks,

  13. Aeromax Metals says:

    Sent us the Galvanized scam a few months ago, today was the same item he switched to Stainless Steel

    Dear Customer Service
    My name is Tim William ,am with William And Sons Lnt and i contact to make an inquires of Stainless Steel with the following specs.

    304 Stainless Steel .062 (16 gauge) x 24″ Wide x 36″ Long
    1.5mm thick
    Quantity:60

    I will like you to send me an email response with the picked up price for this sizes and if you don’t have this size or type available kindly email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim William
    William And Sons Lnt

  14. Trish says:

    This is what my Boss received and gave it to me. Once I read it I thought SCAM!! so I looked it up and found this page:

    Dear Customer Service
    My name is Tim William ,am with William And Sons Lnt and i will to order 304 Stainless steel with the following specs.

    24 X 36
    16-gauge
    Quantity:60
    1.5mm thick

    I will like you to send me an email response with the price for this sizes and if you don’t have this size or type available email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Thank You.
    Best Regards
    Tim William
    William And Sons Lnt

  15. estimator says:

    received this morning. im gonna call him a scammer in my reply.

    Dear Customer Service
    My name is Tim William ,am with William And Sons Lnt and i will to order Galvanized Sheets with the following specs.

    24 X 36
    16-gauge
    Quantity:400
    Galv Sheet Blanks Plain Galv Blanks (609x 914) 1.5mm thick

    I will like you to send me an email response with the price for this sizes and if you don’t have this size or type available email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Thank You.
    Best Regards
    Tim William
    William And Sons Lnt

  16. jack says:

    @Anon Print – Got the exact same email on 5/7/2014. Suspected it was a scam. looked it up and killed order.

    JP

  17. Project Manager says:

    Another one…

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i will to order Galvanized Sheets with the following specs.

    24 X 36
    16-gauge
    Quantity:400
    Galv Sheet Blanks Plain Galv Blanks (609x 914) 1.5mm thick

    I will like you to send me an email response with the price for this sizes and if you don’t have this size or type available email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Thank You.
    Best Regards
    Tim Williams
    William And Sons Lnt

  18. Moore Design says:

    I received the following email requesting a printing quote.

    To:Karen Moore
    Name:James Moore
    Email:Moore0774@gmail.com
    Subject:Flyers
    Message:Dear sir/madam
    My name is James Moore, and I would like to know if your company can
    handle a printing project of FLYERS in the following specifications;
    Flat Size : 8.5″ x 11″
    Paper Type : 100# Gloss Cover
    Color : Full Color Front, No Back (4/0)
    Folding : Flat (None)
    Quantity : 80,000 Copies
    Print Turnaround : 1 – 2 Weeks
    Artwork : PDF (To Be Provided)
    If yes, I will be glad if you can provide me with an estimate quote
    for this job, excluding shipping and I will be happy to confirm and
    proceed further once I receive the quote.
    Question: Do you accept CREDIT CARD PAYMENTS.
    Thank you,
    James Moore

    After going through the motions of working up a quote. It was immediately accepted via email… see below!

    Attention : Karen Moore
    Thanks very much for the Quote. I hereby wish to confirm to you that I accept the Quote for the Order as per my request, as it is at the moment. I would like to have the order picked-up from you and i want you to contact the below Freight Forwarder on their e-mail address to obtain a freight pick-up quote for me…

    Company name :​ ​WORLDWIDE EXPRESS INC
    E-mail address : ​​WORLDWIDEEXPRESSINC@REPRESENTATIVE.COM
    Contact person : ​​MR. ​DONALD C. WEBB​

    You will need to include the delivery address listed below for them to provide you with the accurate freight quote using their freig​​ht s​​ervice for this shipment;

    Port of Rio de Janeiro
    Avenida Rodrigues Alves, n 20
    Praca Maua
    Rio de Janeiro, RJ CEP 20081-250
    Brazil

    Also, they will require the following information from you to be able to provide you with a freight quote.
    ​​1). Pick-up address information
    2). Items to be pick-up description
    3). Items to be pick-up size dimension
    4) Items to be pick-up approx total weights
    Kindly go ahead and contact them to obtain a freight quote, add it to the order cost and get back to me with the full total costs so that I can proceed with the full totals payment​ before you place/process my order.
    Thank you!
    With Regards,
    ​James Moore

    Then followed up with a phone call from a “Private Number”. The accent was so strong I could barely understand them. Although they did claim to be James Moore. I suggested that he pay his own shipping. He then insisted that I take care of it. I refused an he hung up!

    Thats my story…. Be ware all!

  19. AcePrinters says:

    Nothing ever came of it but back on March 12, 2014 Jameswilson013@gmail.com created a new account @ aceprinters.com which offers online printing services. Thankfully, James Wilson did not start the scam process with us, but he was at least trolling.

    Thank for this forum,
    AcePrinters.com

  20. Dick Krismer says:

    This one came through our web site yesterday and we pulled the plug on it this afternoon, no loss

    Feedback entered on website:

    Questions/Comments: Dear sir/madam My name is James Moore, and I would like to know if your company can handle a printing project of FLYERS in the following specifications; Flat Size : 8.5″ x 11″ Paper Type : 100# Gloss Cover Color : Full Color Front, No Back (4/0) Folding : Flat (None) Quantity : 80,000 Copies Print Turnaround : 1 – 2 Weeks Artwork : PDF (To Be Provided) If yes, I will be glad if you can provide me with an estimate quote for this job, excluding shipping and I will be happy to confirm and proceed further once I receive the quote. Question: Do you accept CREDIT CARD PAYMENTS. Thank you, James Moore
    Select Account Executive: None
    Name: James Moore
    Title:
    Company: N/A
    Address:
    City:
    State: Minnesota
    Zip:
    Telephone: 724 965 0150
    Fax:
    Email: Moore0774@gmail.com

  21. Anon Print Salesman says:

    I work for a print shop in Ohio and received a request on 4/15/14 from a Ronald Barkley (ronbarkley77@gmail.com) for 120,000 single side 8.5×11 flyers. After providing a quoted rate via email this was the response I received:

    Hi,

    Thanks for your email. I am okay with the total cost and i’d like to
    proceed and finalize payment. Please contact Pacific Shipping Inc. via
    email pacific_shipping@aol.com and request a quote for shipping the order
    from your location to the delivery address below:

    SOS Children’s Villages South Africa,
    Woodmead Willows – 19B Morris Street,
    East Woodmead 2191 South Africa

    The order is going to be picked up from your location when they’re ready to
    ship.

    Contact them with the following:

    1. Pick-up Address
    2. Delivery Address
    3. Approximate Weight

    As soon as you hear from them send me an email with total cost including
    the freight charges for me to proceed with full payments using my
    MasterCard. I look forward to hearing from you the estimated quote from the
    freight forwarder. Artwork attached.

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