How the printing quote scam (doesn’t) work

by +Mike Poller If you’ve received a scammer email, please enter it in the comments below so other printers may find it with a Google search, and avoid being ripped off… Don’t fall for printing, banners, t-shirts, plaques and awards fake order scams… This is how they work:

  1. You receive an unsolicited e-mail quote request.
  2. You respond with a quotation or ask for more information.
  3. Your quote will be accepted, immediately, no questions asked. They will supply you with credit card billing info.
  4. An “emergency” will come up and you will be asked to prepare the job for delivery to somewhere far, far away. I was asked to ship a supposed order to Sweden this morning.
  5. They provide a “recommended shipping company” contact email for you to get shipping costs. Typically a gmail, hotmail or yahoo email address.
  6. Shipping company quotes some huge sum. You are asked to charge the shipping, taxes and printing/product charges under one bill to a credit card.
  7. You go ahead and charge everything to the credit card.
  8. You are asked to pre-pay the shipping by Western Union Money Order upon pick-up by the shipper.
  9. Days later, the credit card is charged back to you. You are out whatever it cost you for the printing/product, your time and whatever you paid the shipper. The shipping company is bogus and is no doubt keeping some scammer drunk, fat and happy.
  10. Giveaways: The scammer never mentioned any artwork, just accepted my quote and asked me to proceed. Like that’s gonna happen… Religious messages, signing as Reverend or Minister and church-related jobs seem to be common in this type of scam.

Print13this post is brought to you as a public service by GraphExpo 2013

• If you’ve got a scammer email, enter it in the comments so other printers may find it with a Google search… And please, feel free to pass around this link and “Like” this post (below) so other printers become aware and we can put these scammers out of business. Here’s a short URL to use on Twitter http://bit.ly/10nyhKL

• Don’t use your real email account when replying to scammers.

February 2013 update: It appears that 891 Davis Street in San Francisco is a parking lot

printer scam flyer artwork

Printer scam flyer looks like this

And this is the flyer artwork they will send you if it gets that far… It will be a low-res PDF file.

July 6, 2010 update: Well, well, well… the scammers are out in force. Just received an email from the actual person at the Bentley Drive address in Warrington, PA 18976. They are, needless to say, rightfully incensed about the use of their address. Please be advised the people in Warrington have nothing to do with this scam and have referred the matter to their local police department.

Scammer name: Rev. James Mallons, 210 Sterilin Avenue, Osborne, Sweden
Scammer email: jmallons@gmail.com
Scammer bogus shipper email: smartshippingline@gmail.com



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449 Responses to How the printing quote scam (doesn’t) work

  1. ForSports says:

    Hello, i am Larry and i want to know if you can get me Blank t-Shirt with the following details

    Short Sleeve
    Size: Adult small
    Color:Dark chocolate
    50/50% Cotton
    Quantity: 500Pcs.
    Brand: Gildan OR Hanes

    Short Sleeve
    Size: Adult small
    Color:White
    50/50% Cotton
    Quantity: 500Pcs.
    Brand: Gildan OR Hanes

    DO LET ME KNOW WITH THE TOTALS AND ALSO ADVISE THE SURCHARGES USING MASTER OR VISA CARD.
    THANKS

  2. coral says:

    They are now onto countertops:

    With Regards to your Company This is Tim Williams i sending you email regarding to Order Granite counter tops and i will need you to fabricate some counter tops for me and as soon as it is done and paid for it will be picked up from your locations so i will need you to get back to me with the total quote for the following counter tops without installation but i need the total cost with tax only and i will handle the installation my self.. This is what I need.

    Absolute Black Island 36 X 76 with Full Bullnose edges… Granite
    Absolute Black Island 42 X 84 with Full Bullnose edges… Granite

    And I will like to order those and i will handle the installation my self so i will need you to get back to me with the pick up price for the two counter tops and? and I will be looking forward to your reply ASAP.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt1@gmail.com

  3. Frank Jones says:

    This was the first email:
    ==============
    Attention : Sales Person/Estimator
    Good day, I would like to know if your company can do a printing of FLYERS in the following specification for me;

    Paper Size : A4 (210 x 297mm)
    Paper Type : Premium 150gsm, Gloss Coated Paper
    Color : Full Color Front, No Back (4/0)
    Folding : Flat (None)
    Quantity : 90,000 Copies
    Print Turnaround : Economy

    If yes, kindly email back with the QUOTE excluding DELIVERY.
    Note = What are your PAYMENT TERMS.
    Thank you!

    James Wilson
    20 Gladdyr Street.
    Capalaba, QLD 4157
    Email : Jameswilson013@gmail.com

    =============

    Google Street View indicated that the Queensland address was a suburban house. The use of a gmail email address made me suspicious as well.

    I responded, and got this reply:
    ==============

    Thanks very much for the Quote…I hereby wish to confirm to you that I accept the Quote for the Order.

    I would like to have the order picked-up from you and i want you to contact the below Freight Forwarder on their e-mail address to obtain a freight pick-up quote for me…
    Company name : SKYLINES LOGISTICS INC.
    E-mail address : SKYLINES.LOGISTICS@OUTLOOK.COM
    Contact person : MR. BERNARD HAYFORD
    You will need to include the delivery address listed below for them to provide you with the accurate freight quote using their freight service for this shipment;

    Mr. Larry Nacey
    15, Clercine 14
    Grald Bataille
    Port-au-Prince
    HT 6110, Haiti
    Also in order for them to provide you with a freight pick-up quote, they will require for you to add the following information for them to be able to provide you with a freight quote.

    ===========

    The sudden shift of destination from Queensland, Australia to Haiti, plus the Outlook address for the freight forwarder, made me even more suspicious, confirmed by a Google search which found this page.

    I’ll string this bastard along by saying that our ‘despatch department’ handles all deliveries, and will now chase him for the artwork.

    Thanks for the info!

  4. Mark says:

    >>>> Dear Sir / Madam
    >>>>
    >>>> Am Mr. David i got in contact with your company to see if you sell
    >>>> ( Lights
    >>>> ) , if you do i will like you to email me with the picked up price
    >>>> including tax and if you accept Master or Visa credit card as a
    >>>> form of payment, but if you don’t have this type kindly email me
    >>>> with the types that you have or the one nearer to the one am
    >>>> requesting or you can direct me to you website so i can see what you have for sale.
    >>>>
    >>>> Best Regards
    >>>> Mr David May

  5. Jen says:

    Thank you very much for the time and support. i will like to proceed on with the payment of the order with my credit card and i will be very grateful if you can kindly get the freight charges for the order.I am sending the order to (Presbyterian Church of God).I am recommending you to a Freight company which i will like you to kindly contact.Send an email to the freight company requesting for the freight charges and as soon as you receive a delivery quote from them,kindly email me back with the total cost of the order with the delivery cost.Below is the contact email for the shipping company and the delivery address.They require the deliver and pickup address for them to be able to provide a quote.

    Contact Details for the Recommended Shipping Company
    1.Carrier Name : Wil Phillip Freight Transport
    2.Contact Name : Phillip Donald
    3.Email Address: (wilphillipfreighttransport@live.com)

    Information Needed to Provide Freight Charges
    1.Pickup address.
    2.Size,quantity or weight.
    3.Delivery address.

    Below is the delivery address:
    Presbyterian Church of God
    Fagerborggaten 12
    N-0360 OSLO
    Norway

    And include your pickup location and they will surely get back to you with the freight quote.As soon as they get back to you with the freight quote,then ad it to the unit cost and email me with the grand total of the unit including shipping all together so that i can finalize the order with my credit card.Thanks and hope to hear from you soon.

    Note : Advice the shipping that is Urgent Okay

  6. Jen says:

    We received this order as well:
    Begin forwarded message:
    From: Tim William
    Date: March 5, 2014 at 11:04:53 AM MST
    To: James Hooper
    Subject: Re: Price Quote Requested
    Thanks for your reply. am OK with the total $3,120.00 And i will be using my credit cards for the payment? Let me know how soon can it be ready for pick-up at your location .Thanks and hope to hear from you soon.

    Best Regards

    On Wed, Mar 5, 2014 at 7:56 AM, James Hooper wrote:
    Tim, the price for-
    60- 5 lb. ABC Ansul Fire Extinguishers would be
    $3,120.00 plus tax. Please let me how else I can help you!

    Sent from my iPhone

    On Mar 5, 2014, at 7:26 AM, “Tim William” wrote:
    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of ABC Dry Chemical Fire Extinguishers with the following specs.

    Type – ABC Dry Chemical Fire Extinguishers Size – 5 lbs
    Quantity:60

    I would like you to send me an email response with the picked up price for this type and if you don’t have this type available email me with the type you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt1@gmail.com

  7. Chris says:

    I responded with this…

    Hello Tim,

    Me is Chris and I is very happyness to supply your requestings.

    5lb extinguisher = £7500 each + vat – Total= £450,000 + 20% @£90,000 = £540,000 plus administration charges and waste of time fees, charged at £8000 per hour (you have wasted 20 minutes so far).

    Extinguishers must be collected from my shady back street location and you must pay cash before you see goods, come alone! No emergencies, No churches, no funny business!

    I look forward to seeing your money now you have committed yourself, don’t let me down Tim!

    Best regards

    Hatchet Chris

  8. Garry says:

    Here we go again, now they are into stainless steel tiles.

    On Tue, Feb 25, 2014 at 3:04 PM, Tim William wrote:
    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of Stainless Steel with the following specs.

    304 Stainless Steel .062 (16 gauge) x 24″ Wide x 36″ Long

    I will like you to send me an email response with the picked up price for this sizes and if you don’t have this size or type available kindly email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt1@gmail.com

  9. LAURA says:

    I CANT BELIEVE PEOPLE DO THIS! ITS SAD.

  10. LAURA says:

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of ABC Dry Chemical Fire Extinguishers with the following specs.

    Type – ABC Dry Chemical Fire Extinguishers Size – 5 lbs
    Quantity:60

    I would like you to send me an email response with the picked up price for this type and if you don’t have this type available email me with the type you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt1@gmail.com

  11. Mike says:

    We also got an email from this person, here it is:

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of ABC Dry Chemical Fire Extinguishers with the following specs.

    Type – ABC Dry Chemical Fire Extinguishers Size – 5 lbs
    Quantity:60

    I would like you to send me an email response with the picked up price for this type and if you don’t have this type available email me with the type you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt1@gmail.com

    When we responded to him he sent this:

    Thank you very much for the time and support. i will like to proceed on with the payment of the order with my credit card and i will be very grateful if you can kindly get the freight charges for the order.I am sending the order to (Presbyterian Church of God).I am recommending you to a Freight company which i will like you to kindly contact.Send an email to the freight company requesting for the freight charges and as soon as you receive a delivery quote from them,kindly email me back with the total cost of the order with the delivery cost.Below is the contact email for the shipping company and the delivery address.They require the deliver and pickup address for them to be able to provide a quote.

    Contact Details for the Recommended Shipping Company
    1.Carrier Name : Wil Phillip Freight Transport
    2.Contact Name : Phillip Donald
    3.Email Address: (wilphillipfreighttransport@live.com)

    Information Needed to Provide Freight Charges
    1.Pickup address.
    2.Size,quantity or weight.
    3.Delivery address.

    Below is the delivery address:
    Presbyterian Church of God
    Fagerborggaten 12
    N-0360 OSLO
    Norway

    And include your pickup location and they will surely get back to you with the freight quote.As soon as they get back to you with the freight quote,then ad it to the unit cost and email me with the grand total of the unit including shipping all together so that i can finalize the order with my credit card.Thanks and hope to hear from you soon.

    Note : Advice the shipping that is Urgent Okay

    For a moment I thought this was real but I decided to google the email address because something didn’t make sense.

  12. Kelly Sweetman says:

    We received this email too, here is a copy;
    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i will to order Galvanized Sheets with the following specs.

    24 X 36
    16-gauge
    Quantity:400

    I will like you to send me an email response with the price for this sizes and if you don’t have this size or type available email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Thank You.
    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt1@gmail.com

    Looks like he is expanding his portfolio of products!

  13. MSimon says:

    From: Tim William [mailto:williamandsonslnt@gmail.com]
    Sent: Monday, February 10, 2014 6:23 AM
    To: Tim William
    Subject: Price Quote Requested

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of ABC Dry Chemical Fire Extinguishers with the following specs.

    Type – ABC Dry Chemical Fire Extinguishers Size – 5 lbs
    Quantity:60

    I would like you to send me an email response with the picked up price for this type and if you don’t have this type available kindly email me with the type you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt@gmail.com

  14. Lewis says:

    Fraud/Scam
    Got this one today.

    Date: Thu, 6 Feb 2014 07:09:53 -0800
    From: Tim William
    Reply-To: Tim William
    Subject: Price Quote Requested
    To: Tim William

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of ABC Dry Chemical Fire Extinguishers with the following specs.

    Type – ABC Dry Chemical Fire Extinguishers Size – 5 lbs
    Quantity:60

    I would like you to send me an email response with the picked up price for this type and if you don’t have this type available kindly email me with the type you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt@gmail.com

  15. Donna says:

    Name: Tim Williams

    Phone: 305 809 8769

    Email: williamandsonslnt@gmail.com
    Message:

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of ABC Dry Chemical Fire Extinguishers with the following specs.

    Type – ABC Dry Chemical Fire Extinguishers Size – 5 lbs
    Quantity:60

    I would like you to send me an email response with the picked up price for this type and if you don’t have this type available kindly email me with the type you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt@gmail.com

  16. Mary says:

    Here is the scam: They want to purchase your product but want you to use their preferred shipping company. This shipping company must be pre-paid. The buyer will give you a credit card to pay for the shipping cost, the credit card is approved, you pay the shipping company, they have your product and your money. A week later you get a notice from your credit card company that the card was invalid and they take the money out of your account. DO NOT FALL FOR THIS!! williamandsonslnt@gmail.com abffreightcompany@live.com Terry Alex, terryshop40@gmail.com, Pioneer North Inc

  17. Georgie says:

    Here is the one I received today:
    (Please note: 60 5# fire extinguishers)

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of ABC Dry Chemical Fire Extinguishers with the following specs.

    Type – ABC Dry Chemical Fire Extinguishers Size – 5 lbs
    Quantity:60

    I would like you to send me an email response with the picked up price for this type and if you don’t have this type available kindly email me with the type you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt@gmail.com

    No virus found in this message.
    Checked by AVG – http://www.avg.com
    Version: 2014.0.4259 / Virus Database: 3684/7064 – Release Date: 02/05/14

  18. Steve says:

    From: Fred Donelly [mailto:fdonelly317@gmail.com]

    Hi,

    Thanks for your email. I am okay with the total cost and i’d like to
    proceed and finalize payment. Please contact Pacific Shipping Inc. via
    email pacific_shippinginc@hotmail.com and request a quote for shipping the order
    from your location to the delivery address below:

    SOS Children’s Villages South Africa,
    Woodmead Willows – 19B Morris Street,
    East Woodmead 2191 South Africa

    The order is going to be picked up from your location when they’re ready to
    ship.

    Contact them with the following:

    1. Pick-up Address
    2. Delivery Address
    3. Approximate Weight

    As soon as you hear from them send me an email with total cost including
    the freight charges for me to proceed with full payments using my
    MasterCard. I look forward to hearing from you the estimated quote from the
    freight forwarder. Artwork attached.

    Thanks,

  19. Paul says:

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of ABC Dry Chemical Fire Extinguishers with the following specs.

    Type – ABC Dry Chemical Fire Extinguishers Size – 5 lbs
    Quantity:60

    I would like you to send me an email response with the picked up price for this type and if you don’t have this type available kindly email me with the type you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt@gmail.com

  20. Lori says:

    I received this email too, but it was not for printing anything, but for one of the products we sell (portable Fire Extinguishers). Here is a copy:

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of ABC Dry Chemical Fire Extinguishers with the following specs.

    Type – ABC Dry Chemical Fire Extinguishers Size – 5 lbs
    Quantity:60

    I would like you to send me an email response with the picked up price for this type and if you don’t have this type available kindly email me with the type you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Best Regards
    Tim Williams
    William And Sons Lnt
    williamandsonslnt@gmail.com

    So it looks like it’s not just for the “printing” scam.

    Lori

  21. JOE says:

    These people are using businesses to do their work for them. They work for companies that offer pricing info to consumers. They enter all of our qoutes into their data base so they have pricing all over the country for all types of different services and materials.

  22. JOE says:

    Sent: Thu, Jan 23, 2014 7:33 am
    Subject: Price Quote Requested

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of Shower door Units with the following specs.

    60″ width x 74″ height.
    3/8 clear glass sliding
    bi-pass brushed nickel frame finish

    I will like you to send me an email response with the custom ordered unit price for this sizes and if you don’t have this size or type available kindly email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Tim Williams
    William And Sons Lnt

  23. Cheryl Forrest says:

    We received a request to quote blank t-shirts, no printing. We became concerned and googled him to find this alert.

    He may be changing his MO. Be ware.

  24. None None says:

    Dear Customer Service
    My name is Tim Williams ,am with William And Sons Lnt and i contact to make an inquires of Shower door Units with the following specs.

    60″ width x 74″ height.
    3/8 clear glass sliding
    bi-pass brushed nickel frame finish

    I will like you to send me an email response with the custom ordered unit price for this sizes and if you don’t have this size or type available kindly email me with the sizes you have available. Kindly respond to me as soon as possible for us to proceed further with the order.

    Tim Williams
    William And Sons Lnt
    williamandsonslnt@gmail.com

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