How the printing quote scam (doesn’t) work

by +Mike Poller If you’ve received a scammer email, please enter it in the comments below so other printers may find it with a Google search, and avoid being ripped off… Don’t fall for printing, banners, t-shirts, plaques and awards fake order scams… This is how they work:

  1. You receive an unsolicited e-mail quote request.
  2. You respond with a quotation or ask for more information.
  3. Your quote will be accepted, immediately, no questions asked. They will supply you with credit card billing info.
  4. An “emergency” will come up and you will be asked to prepare the job for delivery to somewhere far, far away. I was asked to ship a supposed order to Sweden this morning.
  5. They provide a “recommended shipping company” contact email for you to get shipping costs. Typically a gmail, hotmail or yahoo email address.
  6. Shipping company quotes some huge sum. You are asked to charge the shipping, taxes and printing/product charges under one bill to a credit card.
  7. You go ahead and charge everything to the credit card.
  8. You are asked to pre-pay the shipping by Western Union Money Order upon pick-up by the shipper.
  9. Days later, the credit card is charged back to you. You are out whatever it cost you for the printing/product, your time and whatever you paid the shipper. The shipping company is bogus and is no doubt keeping some scammer drunk, fat and happy.
  10. Giveaways: The scammer never mentioned any artwork, just accepted my quote and asked me to proceed. Like that’s gonna happen… Religious messages, signing as Reverend or Minister and church-related jobs seem to be common in this type of scam.

Print13this post is brought to you as a public service by GraphExpo 2014

• If you’ve got a scammer email, enter it in the comments so other printers may find it with a Google search… And please, feel free to pass around this link and “Like” this post (below) so other printers become aware and we can put these scammers out of business. Here’s a short URL to use on Twitter http://bit.ly/10nyhKL

• Don’t use your real email account when replying to scammers.

What to do about this?
Report these scammers to their email providers. Most email providers, including Gmail, urge you to report suspicious emails and scams. Reporting a suspicious message will help block that user from sending more emails and help stop future scams. Forward the scam email to abuse@gmail.com with full headers displayed.

Link to report for Yahoo mail

February 2013 update: It appears that 891 Davis Street in San Francisco is a parking lot

printer scam flyer artwork

Printer scam flyer looks like this

And this is the flyer artwork they will send you if it gets that far… It will be a low-res PDF file.

July 6, 2010 update: Well, well, well… the scammers are out in force. Just received an email from the actual person at the Bentley Drive address in Warrington, PA 18976. They are, needless to say, rightfully incensed about the use of their address. Please be advised the people in Warrington have nothing to do with this scam and have referred the matter to their local police department.

Scammer name: Rev. James Mallons, 210 Sterilin Avenue, Osborne, Sweden
Scammer email: jmallons@gmail.com
Scammer bogus shipper email: smartshippingline@gmail.com



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Posted in Business News, print | Tagged , , , , , , , , , , , , , , , , , , , , , , , , , , , , , | 544 Comments

544 Responses to How the printing quote scam (doesn’t) work

  1. Matt says:

    We got this one today:

    From: Brian Alan [mailto:abrian032@gmail.com]
    Sent: Wednesday, May 13, 2015 5:33 PM
    To: info
    Subject: Sales inquiry

    Attn : Sales Department
    My name is Brian Alan with Monopoly Warehouse and I am contact your company to inquire Air Filters to purchase. Kindly email a catalog along with pricing information per various types of Air Filters you stock so that I can choose from. Do not hesitate to ask any questions regarding my inquiry. Please advice if there’s a surcharge paying via credit card.
    Sincerely,
    Brian Alan

    Monopoly Warehouse
    1155 E Pico Blvd
    Los Angeles, CA 90021, USA
    Phone: 213-258-1486

  2. Hank says:

    Anytime someone contacts you and doesn’t really know what they want and then asks if you accept credit cards is 99% FRAUD.

  3. Christiana says:

    Attn : Sales Department
    My name is Brian Alan with Monopoly Warehouse and I am contact your company to inquire Air Filters to purchase. Kindly email a catalog along with pricing information per various types of Air Filters you stock so that I can choose from. Do not hesitate to ask any questions regarding my inquiry. Please advice if there’s a surcharge paying via credit card.
    Sincerely,
    Brian Alan

    Monopoly Warehouse
    1155 E Pico Blvd
    Los Angeles, CA 90021, USA
    Phone: 213-258-1486

  4. j r says:

    When I googled the address, it was in a mobile home park. The supposed customer we were supposed to ship to was a restaurant in Sweden. I spoke to “Richard Harrison” on the phone and he evaded any questions regarding his company. After requesting information to validate his company he was not heard from again.

  5. j r says:

    Name
    Wayne Creedmoor
    Company Name
    Monopoly Warehouse
    Address
    1155 E Pico Blvd
    Los Angeles, California 90021
    United States
    Map It
    Email
    waynecreedmoor@gmail.com
    How did you hear about us?
    Search Engine
    Comments
    Good morning customer service,

    My name is Wayne Creedmoor with Monopoly Warehouse located in

    Los Angeles, CA. I am contacting your business in regards to some

    vases. I want to purchase. Kindly send me a catalogue containing

    adverse vases you stock so that I browse through and make suitable

    selection. A prompt response will be appreciated.

    Thank You,
    Wayne Creedmoor.

  6. j r says:

    ASI#, PPAI#
    r.harrison3242@rocketmail.com

    Name
    Richard Harrison
    Company Name
    Richard Harrison
    Address
    1240 East 9th Street
    kl
    Cleveland, Ohio 44199
    United States
    Map It

    Phone
    (216)744-8545
    Email
    r.harrison3242@rocketmail.com

    How did you hear about us?
    Catalog
    Comments
    Good Day,

    My Name is Richard Harrison am writing to know if you do sell Clocks.If you do then can you kindly get back to me with the types of Clocks you have available or make as well as their pricing and advice if you accept credit card as a method of payment.Thank you for the time and will be waiting to hear back from you soon

    Yours Sincerely

    Richard Harrison

  7. R gomez says:

    Another scam email from waydkins@gmail.com

    Hello Sales, I am Wayne Adkins with Monopoly Warehouse. I write to inquire about domes which I would like you to call me on the number below to discuss. Kindly get back to me as I am looking forward to work with you on this project. Thank You, Wayne Adkins Monopoly Warehouse 1155 E Pico Blvd Los Angeles, CA 90021 Tel : 213-258-1486

  8. Max says:

    why you can’t call to your bank and tell them that you paid for shipping which never had been done and get your money back?

  9. Sandy says:

    I got another one of these today similar to one I posted about a few months ago. Different name, same deal. Here it is.

    Attention : Sales Or Owner

    My name is James Westman an individual buyer and i am sending this email
    to your business in regards to order some Steel Plates for my clients Project
    and i will be needing the Steel Plates listed below

    1. (36) plate A36
    3/8″ x 22.0000″ x 72.0000″
    Qty: 10 Pcs

    2. (36) plate A36
    3/4″ x 22.0000″ x 72.0000″
    Qty: 10 Pcs

    3. (572) plate A572 Grade 50
    1-3/4″ x 26.0000″ x 72.0000″
    Qty: 3 Pcs

    4. (36) plate A36
    2″ x 22.0000″ x 72.0000″
    Qty: 4 Pcs

    So can you send me an email back with the pricing information as well as the
    availability and those that you carry as well and advice if there is surcharge
    in using credit card payment.also let me know how many days they will be ready for shipment after payment?

    Lucrative Inc
    682 Boswell Ave,.
    Seymour,CT
    06360
    1 203 881 6916
    Email:james200013@gmail.com

    Sincerely,
    James Westman

  10. Jenny HS says:

    Received this email this morning. looks like the are using the same email and just keep sending it along.
    My name is Maurice Carter a purchasing manager with Monopoly Warehouse. I found your webpage on an online advertisement. I require your help to customize some labels for a client and below you will find information:
    Size: 6″ x 12″
    Quantity: 1,000pcs
    Usage: Outdoor
    Mount: It will be adhere to a smooth wooden surface
    Logo: See attached
    I humbly request pricing based on information provided or something in similarity which will probably suit my clients proposal. Likewise, advice if there’s an applicable fee on credit card payment.
    Thank You,
    Maurice Carter.
    Monopoly Warehouse
    1155 E Pico Blvd
    Los Angeles, CA 90021, USA
    Phone: 213-258-1486

  11. Chris says:

    Just got the Monopoly Warehouse email. Idiots. I’ve been in this business long enough to smell these scams a mile away.

  12. Keith Howard says:

    My name is Maurice Carter a purchasing manager with Monopoly Warehouse. I found your webpage on an online advertisement. I require your help to customize some labels for a client and below you will find information:

    Size: 6″ x 12″
    Quantity: 1,000pcs
    Usage: Outdoor
    Mount: A smooth wooden surface
    Logo: See attached

    I humbly request pricing based on information provided or something in similarity which will probably suit my clients proposal. Likewise, advice if there’s an applicable fee on credit card payment.

    Thank You,
    Maurice Carter.

    Monopoly Warehouse
    1155 E Pico Blvd
    Los Angeles, CA 90021, USA
    Phone: 213-258-1486

  13. Ryan says:

    My name is Maurice Carter a purchasing manager with Monopoly Warehouse. I found your webpage on an online advertisement. I require your help to customize some labels for a client and below you will find information:
    Size: 6″ x 12″
    Quantity: 1,000pcs
    Usage: Outdoor
    Mount: A smooth wooden surface
    Logo: See attached
    I humbly request pricing based on information provided or something in similarity which will probably suit my clients proposal. Likewise, advice if there’s an applicable fee on credit card payment.
    Thank You,
    Maurice Carter.
    Monopoly Warehouse
    1155 E Pico Blvd
    Los Angeles, CA 90021, USA
    Phone: 213-258-1486

  14. Tim says:

    I received this one today:
    My name is Maurice Carter a purchasing manager with Monopoly Warehouse. I found your webpage on an online advertisement. I require your help to customize some labels for a client and below you will find information:

    Size: 6″ x 12″
    Quantity: 1,000pcs
    Usage: Outdoor
    Mount: A smooth wooden surface
    Logo: See attached

    I humbly request pricing based on information provided or something in similarity which will probably suit my clients proposal. Likewise, advice if there’s an applicable fee on credit card payment.

    Thank You,
    Maurice Carter.

    Monopoly Warehouse
    1155 E Pico Blvd
    Los Angeles, CA 90021, USA
    Phone: 213-258-1486

  15. Megan Fisk says:

    I JUST got an email for the exact thing you’re talking about, from a John Smith. I first ignored the email, then he was persistent, so I quoted him a ridiculous amount, an amount no one would agree to pay. Then told him I had to have a credit card payment in full and cleared before we could even start printing. He agreed and sent me the email below.

    from: John Smith
    to: Megan Fisk
    date: Tue, Apr 28, 2015 at 9:57 AM
    subject: Re: Order.

    Hello ,
    Thanks you very much for the time and support in regards to the pricing.I will like to proceed on with the payment of the order and i will like you to first of all get the freight charges for the order.I am sending the order to Haiti. overseas.I want to recommend a shipping company which i want you to contact with the order information and get the freight charges.As soon as you get that information from them,Kindly email me back with the total cost of the order with the shipping charges so that i can make the full payment for both the order with the shipping to you.Below is the contact details for the shipping company and the delivery address.They require the deliver and pickup address for them to be able to provide a quote.

    Contact Details for the Recommended Shipping Company
    1.Carrier Name : Diamond Star Freight Company.
    2.Contact Name : John MCLaren.
    3.Email Address: diamondstarshipping@hotmail.com

    Information Needed to Provide Freight Charges
    1.Full pick up location address
    2.Size and quantity/weight of the order to be picked up
    3.Shipping Or Delivery address

    Below is the delivery or shipping address to were the order will be shipped.

    John Smith & Sons Inc.
    60 Avenue Lamartiniere
    Port-au-Prince, Haiti

    I will like you to kindly go a heard and contact the shipping company with the needed information and get me the freight charges and as soon
    as that is received get back to me with the totals for us to proceed with the payment as soon as possible best regards.

    Regards.

  16. Laurie B says:

    I received this one today.

    Hello Sales Department,
    My name is Terry Davis and with regard of your business I write to inquire availability and pricing information on work gloves to purchase.

    Let me know if there’s a possibility for pick up order and advice if there’s a surcharge on credit card payment. If you should have any questions relating to my proposal, Do not hesitate to call or email back so that we can proceed further.

    Thank You.
    Terry Davis.

    Monopoly Warehouse
    1155 E Pico Blvd
    Los Angeles, CA 90021
    Tel : 213-258-1486

  17. Ralph Balogh says:

    we get these about every 3 months of so. Here is today’s

    From: Rev Larry Page
    Date: Sun, Apr 26, 2015 at 4:41 PM
    Subject: Printing Quotation Request ( Orphanage home )

    To whom it may concern –

    I will like you to get me a quote on Flyer printing with the following specs.

    A. Quantity : 120,000 Copies .
    B. 80# Gloss Text.
    C. 0.25 – White boarder.
    D. Full Colour.
    E. One sided.
    F. measures 8.5′ x 11′.
    G. I want it to be flat.
    H. Lead Time for printing : Express ( 5-7 Working Days ) .
    I. Method of payment : Credit Card Payment.
    j. Quotation must not include shipping because it will be picked-up from your location .

    I will be providing a the file for printing in PDF format as soon as i get the quotation.

    GOD BLESS YOU.

  18. Toni Starnes says:

    George Best
    Apr 21 (6 days ago)

    to cspowers2010, bcc: me
    Good day,

    My name is George Best and l want to order some flyer’s and i will need the Qty 100,000 with the size of 8.5”x11” in full copies blue Ink on orange paper.l need this message on the flyer’s (Give,& it shall be given unto you) and should be printed double sided.I want you to go ahead and quote me the total pick up prices plus tax and also advise me the method of of payment you accept for us to proceed.Hope to hear from you as soon.

    Thank You.
    George Best.

    they use god alot…so messed up.

  19. Heather says:

    Another one from George Best:

    From: George Best
    Date: Fri, Apr 24, 2015 at 10:37 AM
    Subject: Re: order

    Hello —–,
    Thanks you very much for the time and support in regards to the pricing.I will like to proceed on with the payment of the order and i will like you to first of all get the freight charges for the order.I am sending the order to Haiti. overseas.I want to recommend a shipping company which i want you to contact with the order information and get the freight charges.As soon as you get that information from them,Kindly email me back with the total cost of the order with the shipping charges so that i can make the full payment for both the order with the shipping to you.Below is the contact details for the shipping company and the delivery address.They require the deliver and pickup address for them to be able to provide a quote.

    Contact Details for the Recommended Shipping Company
    1.Carrier Name : Diamond Star Freight Company.
    2.Contact Name : John MCLaren.
    3.Email Address: diamondstarshipping@hotmail.com

    Information Needed to Provide Freight Charges
    1.Full pick up location address
    2.Size and quantity/weight of the order to be picked up
    3.Shipping Or Delivery address

    Below is the delivery or shipping address to were the order will be shipped.

    George Best & Sons Inc.
    60 Avenue Lamartiniere
    Port-au-Prince, Haiti

    I will like you to kindly go a heard and contact the shipping company with the needed information and get me the freight charges and as soon
    as that is received get back to me with the totals for us to proceed with the payment as soon as possible best regards.

    Regards.
    George Best.

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